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Questions
What is your turnaround time? TOP *Nonpersonalized items should ship within 1-3 business days. What forms of payment do you accept? TOP We accept Mastercard, Visa, Discover & American Express. All of our payments go through Authorize.net (a secure site) Can I place an order over the phone or by fax? TOP You can place an order by phone or fax, please give a contact number for us to reach to verify the order and to collect payment. Can I track the status of my order? TOP If you send us an email request we will do our best to track your order through each vender. Since items come from various vendors, it can be difficult to track your order.
Do you offer discounts? TOP We do offer discount codes that can be found on the back of business cards, direct mail postcards or will be published in some written advertisements. We will make every effort to pass on discounts that the vendors provide-please check the home page for any specials. Are items returnable? TOP No, personalized items are not returnable. If there is an issue with your order please email us and we will do our best to rectify the issue. All nonpersonalized items must be returned within 10 days of receipt (full refund minus original shipping costs). Items may not be worn or removed from original packaging. Do you offer a catalog? TOP Yes, many of our vendors do offer catalogs that may contain some or all of their current products. Please email us with your name and address and we will be happy to send them to you. What are the shipping costs? TOP Standard shipping is currently set at $8.99 per order. Free Shipping on orders over $125.00. |
